Features

ChatGPT Can't Replace Me. Yet. Maybe

I’ve been watching AI-powered writing platforms for years and never felt they could replace a human. But when I heard all the hype, and...

Five Ways AI Is Changing Health Care

AI is driving drug discovery, fraud detection, therapeutic chatbots, and more. Read the full story here.

5 ITSM hurdles and how to overcome them

Doing too much too fast, under-communicating, failing to focus on the business… as with so many IT initiatives these common mistakes can...

3 Areas Where AIops Excels - and 2 Where It Still Falls Short

AIops speeds IT discovery and troubleshooting, but it isn't magic. And operations staff must still prepare the data for machine learning...

Enterprise Architecture in the Agile Era: Less Policing, More Coaching

Who says EA is too rigid for transformation? Modern agile enterprise architects start small, deliver value quickly, and collaborate with...

Can You Find the Media Contact on Your Web Site?

After many years producing mostly marketing content for vendors, I’m finding myself doing more technology reporting. That means reaching...

Mine the Past for IT Thought Leadership

We often think thought leadership requires uncovering some fundamental new truth about the universe, proving it is correct, and showing...

Enough About Us! How to Tune Pitch Decks for the Reader

Of the hundreds of pitch decks I’ve seen as a trade press editor, too many left me waiting until slide 26 for a clue about the company’s...